Return Policy

We want you to know what to expect before sending anything back. Please review these terms and contact us for approval before returning merchandise.

Return window

Planet Comics accepts returns of unopened products within 14 days of delivery.

Requesting a return

All returns require approval and a return merchandise authorization (RMA). Email support@planetcomicsgreenville.com before sending merchandise back.

Return shipping and fees

Customers are responsible for the actual cost of return shipping. Approved returns are subject to a 15% restocking fee. The restocking fee is waived when store credit is selected as the refund method.

Condition and exceptions

Returned products must be unopened. Sale items, gift cards, custom or special-order products, personalized products, perishable goods, personal-care goods, hazardous materials, flammable liquids, and gases cannot be returned.

Damaged, defective, or incorrect items

Inspect your order when it arrives and contact us immediately if an item is damaged, defective, or incorrect so we can evaluate the issue. If a sealed product contains missing or damaged parts, the manufacturer may need to provide the replacement; Planet Comics will help you locate the appropriate manufacturer contact information.

Refunds

We will notify you after the return is received and inspected. If approved, the refund will be issued to the original payment method. Your bank or credit-card company may need additional time to post the refund.

These terms apply to eligible online purchases shipped within the United States.